Terms & Conditions

These Terms & Conditions govern your use of the AiTech Tracking Solutions Ltd platform and any Buy Now, Pay Later (BNPL) plan you take out with us. By creating an account, submitting an application or making a payment, you accept these terms.

You must be at least 18 years old and resident in Nigeria, with a valid phone number and email address.

You are responsible for the accuracy of the information you provide and for keeping your login credentials confidential.

You may finance up to 5 units on a first order. Larger fleet orders require approval from our support team.

Applications are reviewed by our team. We require either a BVN or a NIN, a valid government-issued ID card and a selfie before a plan is approved or a wallet account is opened.

We may request additional information, and we may decline or reverse an approval where information cannot be verified.

A deposit of 35% of your order value is required before a device is released. You may build this deposit gradually in part-payments of at least ₦1,000, or through a daily savings plan on your dashboard.

The balance plus a financing charge is spread over your chosen tenor: 6 to 18 weeks (weekly) or 1 to 6 months (monthly). The exact financing charge, instalment amount and total payable are shown before you accept your plan and repeated on your agreement and invoice.

There are no hidden fees. Any charge you will pay is displayed at checkout.

Payments can be made by card or bank transfer through Paystack, or from your AiTech wallet.

Verified customers may be issued a dedicated wallet account number. Deposits to that account reflect on your dashboard automatically.

Where automatic wallet debit is enabled, we will debit your wallet on each due date. If the balance is insufficient, the instalment is marked overdue and you will be asked to top up or pay by card.

Instalments not settled on the due date are marked overdue and repayment reminders are sent.

Where a plan remains unpaid, AiTech reserves the right to suspend platform features, remotely disable the tracking service, and recover the device. Amounts already paid remain payable against the outstanding balance in line with applicable law.

We may also decline future applications while a plan is in default.

Ownership of the device transfers to you once the plan is fully repaid. Until then the device remains the property of AiTech Tracking Solutions Ltd.

Installation is carried out by our certified technicians. Our technicians are stationed nationwide and can come to your preferred location.

Devices carry the warranty stated in the package description. The warranty excludes physical damage, tampering, unauthorised repair, water damage and misuse.

Airtime and data purchases for tracker SIMs are funded from your wallet. Orders are processed after your wallet is debited.

If an order cannot be delivered, the amount is refunded to your wallet and the order is marked refunded. Please confirm the SIM number carefully before ordering — top-ups sent to a wrong but valid number cannot be recovered.

We collect and process your personal data, identity documents and vehicle location data to operate the service, assess applications and meet legal obligations, in line with the Nigeria Data Protection Act.

Location data is available to you and to authorised users you nominate. We disclose it to third parties only with your consent or where required by law.

Identity documents are stored securely and are accessible only to authorised AiTech staff.

You may cancel an application before the device is installed; verified deposits are refundable less any costs already incurred.

After installation, deposits are non-refundable, though outstanding balances can be settled early at any time with no penalty.

We may update these terms; material changes will be communicated by email or on this page. Continued use of the platform after an update means you accept the revised terms.

Questions about these terms can be sent through our contact page or to any of our offices.